Frequently Asked Questions

Everything you need to know about your sweet treats.

How do you ensure the freshness of your products?

All Gumball products are stored in climate-controlled environments and shipped in airtight, food-grade packaging to ensure they arrive at your door perfectly fresh.

What is your return policy for food items?

Due to health and safety regulations, we cannot accept returns on food products. However, if your order arrives damaged or incorrect, please contact us within 48 hours for a full refund or replacement.

Do you offer international shipping?

Currently, we ship to all 50 states within the US. We are working hard to bring our gourmet snacks to international customers in the near future.

Are your products suitable for people with allergies?

While we offer many nut-free and gluten-free options, all of our products are processed in a facility that handles wheat, soy, dairy, and nuts. Please check individual product labels for specific ingredient details.

How can I track my order?

Once your order has been dispatched, you will receive an email with a tracking number and a link to monitor your delivery's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay.